Artificial Intelligence and Kuwait’s Digital Transformation, Insights from InnoTech Consulting CEO Hanan Al Sharah

in this section of the interview, Hanan Al Sharah, CEO of InnoTech Consulting, explains how companies are adapting to the rapidly evolving artificial intelligence landscape and how Kuwait is progressing in its digitalisation ambitions. Drawing on her academic research, she highlights how artificial intelligence can significantly improve profitability, influence organisational culture and shape employee behaviour at both individual and corporate levels. She also discusses the role of AI in enabling organisations to move from one level of maturity to another.

The conversation then turns to Kuwait’s technological evolution, noting how the pandemic accelerated digital adoption across sectors such as education and healthcare. While Kuwait may not yet match global leaders like the United States or China, clear progress has been made, with technology increasingly contributing positively to the economy. Overall, this section emphasises that purposeful AI implementation, supported by structured policies and execution, is central to Kuwait’s ongoing digital transformation.