Storage Central: Redefining Self-Storage Leadership in Kenya

Storage Central stands proudly as Kenya’s undisputed leader in self-storage solutions, setting the benchmark for quality, innovation and customer satisfaction. With over six years of consistent excellence, the company has not only pioneered the market but also remains well ahead of the competition, thanks to unmatched service standards and operational excellence.

Location & Facility Scale
Positioned along Mombasa Road, just 9 km from Nairobi’s CBD, Storage Central’s facility spans roughly 8,000 m², making it the largest and most accessible self-storage complex in the country. Thanks to the new bypass, no major residential area in Nairobi is more than 25 minutes away—offering unrivalled convenience for both residential and corporate clients.

Service Culture & Team Excellence
At Storage Central, service defines the brand. The professional, friendly on-site team and highly trained staff ensure seamless experiences from the first inquiry through to move-in day. Cleaners are on-site six days a week, security personnel maintain a 24/7 presence, and every team member—from front desk to guards—plays a vital role in delivering an exceptional customer experience that competitors simply cannot match.

Technology-First, but Human-Centred
Storage Central’s digital platform allows clients to reserve and pay for units online, use a space calculator and plan their storage easily. However, the company recognises that in the Kenyan and East African context, face-to-face engagement remains a true differentiator. Sales staff guide first-time users carefully and build trust—a practice less common among international or generic storage providers in the region.

Flexibility & Customer-Centric Pricing Model
Clients can choose units ranging from 3 m² to 135 m², rent for as little as one month, and enjoy free insurance coverage with no deposit required. This level of flexibility, combined with promotions for early payers, ensures unbeatable value and convenience. The rental model also allows clients to scale up during busy periods and downsize when needed, ideal for SMEs, entrepreneurs, and growing companies.

Market-Leading Expansion Strategy
What truly sets Storage Central apart is its bold strategic vision. Following a recent $700,000 funding round, the company expanded its Nairobi facility by 1,800 m² and added 180 new storage rooms, bringing total leasable space to nearly 7,900 m² and 860 individual units. Occupancy has remained strong, averaging around 85 %, a clear indicator of sustained demand and customer confidence.

Looking ahead, Storage Central plans to develop 15 to 20 new facilities across Africa over the next seven to ten years—including locations in Kampala, Lagos and Abuja in Nigeria. To support this ambitious growth, the company aims to raise US$15 million to build three additional stores in Nairobi, further cementing its position as the region’s most trusted self-storage brand.

Risk-Managed, Resilient Business Model
Storage Central’s business model is designed for resilience. Because units are rented on a month-to-month basis and the customer base is highly diversified hundreds of small clients rather than a few large tenants, the risk of disruption is minimal. Operational costs remain lean, with each facility run efficiently by a small, dedicated team, ensuring strong margins and cost control.

Serving Both Residential and Business Markets
While approximately 65 % of customers are residential and 85 % are Kenyan nationals, Storage Central also supports SMEs, NGOs and expanding enterprises. From second-hand clothing traders to medical supply companies, many growing businesses have used Storage Central’s flexible facilities to scale from modest operations to several hundred square metres of space.

Social Impact and Community Engagement
Beyond business, Storage Central is committed to its community. The company supports children’s homes near its Nairobi site and embraces a “local-first” approach as it expands into new markets—investing in people, sustainability and local partnerships.

Storage Central isn’t just the first in Kenya’s self-storage market—it’s the gold standard.
With superior service, an expert team, ideal location, modern facilities, forward-looking expansion and a relentless commitment to cleanliness, safety and affordability, Storage Central continues to set the pace for the industry.