The Future of Luxury Hospitality in Nairobi: Interview with Shaileen Jiwa, GM of Gem Forest Hotel

In this exclusive interview, Shaileen Jiwa, the General Manager of Gem Forest Hotel, one of the top luxury hotels in Nairobi, provides an in-depth look at the evolving landscape of the luxury hospitality industry. Gem Forest Hotel, the flagship MGallery hotel in Africa under the Accor brand, stands out as a symbol of elegance and sophistication in the heart of Nairobi. As a luxury hotel in Nairobi, the property offers a distinctive blend of design, personalized service, and storytelling that sets it apart from other hotels in the city.

Shaileen shares her vision for creating exceptional, unique experiences for corporate and leisure travellers seeking something beyond the ordinary. With a growing demand for leisure travel (a combination of business and leisure), Gem Forest Hotel provides guests with an unmatched experience that merges work and relaxation seamlessly. As one of the top luxury hotels in Nairobi, the property is renowned for its unique design elements, world-class F&B offerings, and cutting-edge activations that cater to discerning guests.

In this interview, Shaileen also touches on the latest tourism trends in Nairobi, including the rise of luxury travel and how hotels need to evolve to meet modern travellers’ expectations. As the General Manager of Gem Forest Luxury Hotel Nairobi, Shaileen emphasizes her commitment to delivering experiential stays, where each visit tells a unique story. Whether you’re visiting for business, leisure, or a blend of both, Gem Forest Hotel promises an unforgettable stay.

Join us in exploring what makes Gem Forest Hotel a top destination for those seeking a luxurious and memorable experience in Nairobi.

About JIT Group: Founded in 1989 by visionary entrepreneurs Navnit and Jitu Patel, Jit Group has grown into a family-owned economic powerhouse in East Africa, with a diverse portfolio of major investments and thriving companies in critical business sectors. As a market leader in the supply of premium gemstones and jewellery through Jit Gems and Jit Craft, the group has seamlessly diversified into industries such as manufacturing, retail supermarkets, duty-free outlets, the travel retail industry, vending services, digital marketing, real estate, and hospitality. Under the banner of The Food Library by Jit, Jit Group boasts seven exceptional restaurant outlets, all consistently ranked among the top 10 restaurants in Kenya, including the acclaimed INTI – A Nikkei Experience. The group has also recently unveiled the luxurious Gem Forest Hotel Nairobi – MGallery Collection, further cementing its status as a hospitality leader. With a robust presence in Kenya, Tanzania, Uganda, and South Sudan, complemented by operational offices in India, China, and the UAE, Jit Group stands as a beacon of excellence and innovation. The empire, originally built by Navnit and Jitu Patel, has been propelled to new heights by their dynamic sons, Jigar, Dil, and Luv Patel, whose contributions have been pivotal in expanding the group’s hospitality ventures. Armed with over twenty-five years of unparalleled experience in Kenya’s commercial landscape, Jit Group is uniquely positioned to drive profitable investments and shape the future of Africa with unwavering vision and expertise.

FAIR USE POLICY
This material (including media content) may not be published, broadcasted, rewritten, or redistributed. However, linking directly to the page (including the source, i.e. Marcopolis.net) is permitted and encouraged.

Scroll to top
Close