One of the best boutique hotels in Riyadh offering superior service
Cherif Ali, General Manager of Tiara Hotel talks about Tiara Hotel, one of the best hotels in Riyadh.
Cherif Ali, General Manager of Tiara Hotel talks about Tiara Hotel, one of the best hotels in Riyadh offering superior service.
What is the theme of Tiara Hotels: is it an international experience or is it a soft Arabic experience?
Tiara offers a soft introduction to Arabia. The guests are served Arabic coffee as well as mixture of juices at the entrance. The hotel fuses international luxury experience with a soft touch of Arabia. Most of the guests are Arabs and international corporates that come to do business in the Kingdom.
You want to provide superior service.
Superior service means you are giving personalised service to your guests and it means that you are going to serve each guest as if they were the most important guest in the world.
That is why we have guest relations, public relations, a butler service and even our own menu which includes mixed cuisines; it is not only international food, you will find a lot of items on our menu. There is Mediterranean cuisine, Turkish cuisine, Mexican cuisine, Indian cuisine and even American cuisine.
What are some of the most significant achievements that you have been able to achieve during these two years? Booking.com rated you 8.4 for customer satisfaction which is great. What are the milestones that you are very proud of?
Tiara has received an outstanding customers rating ranking. The booking.com rated us 8.4 in customer satisfaction and we have achieved similar rating on Gullivers. The hotel was chosen as one of the luxury life style hotels in Saudi Arabia 2015 and our plan is to continue and keep surpassing customer expectations.
With 115 rooms and suits are designed with spacious bathrooms and large terrace enables our guest to enjoy the outside garden view
We are looking forward to your arrival to enjoy our great and relaxing stay guarantees a personalized service and a cozy atmosphere.
One thing about the hotel is its strategic location; you have the exhibition centre next door.
The hotel is located in the middle of Riyadh. The journey to downtown takes ten minutes and the Riyadh International Convention & Exhibition Center is two minutes away. There are many malls and restaurants in the area as well.