Uganda Telecom & IT

List of all articles filed under “uganda-telecom-it” category.

Rajesh Chaplot on Leading CameoTechEdge Uganda: BPO and Call Center Solutions for Africa

In an insightful interview with Rajesh Chaplot, the CEO of CameoTechEdge Uganda, key discussions emerged about the challenges and opportunities within Africa’s BPO industry and the future of call center solutions. Rajesh delves into the company’s competitive advantage in the telecom industry, highlighting the importance of KYC services, digitization, and document warehousing solutions in improving customer service and operational efficiency. He also shares valuable insights on the evolving role of IVR technology, AI, and IT-enabled services in reshaping the industry, while addressing the impact of corruption and the need for workforce efficiency across the Central African market. Additionally, Rajesh reflects on the Indian business success in Africa, the economic dynamics of the continent, and the urgent need for leadership development to foster local empowerment.

Charles Mbire Confirms MTN Uganda sh380b Payment for the Renewal of its 12 Years Licence

On Friday June 12, 2020, MTN Uganda completed the payment of sh380b ($100m) for the renewal of its licence, which expired in October 2018. The new license will become operational on July 1st, 2020, and will run until 2032, after which MTN will then have full geographical access coverage of Uganda. The company will also be able to improve the quality of telecommunication services and boost investment in the sector for both existing and new telecom operators.

MTN Uganda Chairman Charles Mbire Donates Relief Food to HIV Patients in Kabale

On Wednesday, the Chairman of MTN Uganda, Charles Mbire, donated relief food to the Kabale COVID-19 task force. The donation was meant to support vulnerable people in Kabale, a district in the Western Region of Uganda. These included HIV patients who are getting their antiviral drugs at the Kamukira Health Centre IV in Kabale Municipality, as well as people with disabilities around the health centre.

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