Uganda Telecom & IT - MarcoPolis

In an insightful interview with Rajesh Chaplot, the CEO of CameoTechEdge Uganda, key discussions emerged about the challenges and opportunities within Africa’s BPO industry and the future of call center solutions. Rajesh delves into the company’s competitive advantage in the telecom industry, highlighting the importance of KYC services, digitization, and document warehousing solutions in improving customer service and operational efficiency. He also shares valuable insights on the evolving role of IVR technology, AI, and IT-enabled services in reshaping the industry, while addressing the impact of corruption and the need for workforce efficiency across the Central African market. Additionally, Rajesh reflects on the Indian business success in Africa, the economic dynamics of the continent, and the urgent need for leadership development to foster local empowerment.

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Rajesh Chaplot Gives Insight on The Future of Call Centers, AI, and BPO in Africa

September 30, 2024

Rajesh Chaplot Director at Cameo TechEdge speaks with the MarcoPolis team about the future of call centers, AI and BPO in Africa. “We focus on …

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Uganda Telecommunications: MTN Uganda Named Top Taxpayer by President Museveni

November 25, 2020

President Museveni has named telecom giant MTN Uganda as the top taxpayer, with annual expected returns of Shs 701b. Charles Mbire, the Chairman of MTN Uganda, said that the company will continue investing and putting new products in the market in order to sustain its position as the leading taxpayer.

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Everyday Cash Payments in Uganda: Discover Pebuu Africa and Its Competitve Advantages

September 14, 2020

JP Ssemyalo, Founder of Pebuu Africa, a Pan-African electronic depositing and bill payment solution provider that allows for everyday cash payments, talks about his business development strategy in order to compete against the telecom giants in Uganda.

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Investing in the Space of Financial Inclusion in Uganda With FutureLink Technologies

September 14, 2020

Vincent Tumwijukye, CEO of FutureLink Technologies Ltd, explains why investors looking to invest in the space of financial inclusion in Uganda should consider FutureLink.

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JP Ssemyalo Presents Pebuu Africa: A Pan-African Electronic Bill Payment Solution Provider

August 20, 2020

JP Ssemyalo gives an overview of Pebuu Africa. Started in Uganda, the company is a Pan-African electronic bill payment solution provider that allows for everyday cash payments. Through its agents, mobile app and Pebuu Card, Pebuu Africa allows its clients to settle bills instantly and affordably.

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FutureLink Technologies: Financial Technology and ICT Solutions in Uganda

July 23, 2020

Vincent Tumwijukye gives an overview of FutureLink Technologies (FLT), a financial technology and ICT solutions company, providing banking systems for SACCOs and microfinance institutions. He also discusses current projects and shares his vision for the future of FutureLink.

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Charles Mbire Confirms MTN Uganda sh380b Payment for the Renewal of its 12 Years Licence

June 16, 2020

On Friday June 12, 2020, MTN Uganda completed the payment of sh380b ($100m) for the renewal of its licence, which expired in October 2018. The new license will become operational on July 1st, 2020, and will run until 2032, after which MTN will then have full geographical access coverage of Uganda. The company will also be able to improve the quality of telecommunication services and boost investment in the sector for both existing and new telecom operators.

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MTN Uganda Chairman Charles Mbire Donates Relief Food to HIV Patients in Kabale

May 5, 2020

On Wednesday, the Chairman of MTN Uganda, Charles Mbire, donated relief food to the Kabale COVID-19 task force. The donation was meant to support vulnerable people in Kabale, a district in the Western Region of Uganda. These included HIV patients who are getting their antiviral drugs at the Kamukira Health Centre IV in Kabale Municipality, as well as people with disabilities around the health centre.

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COVID-19: MTN Uganda Donates Three Brand New Vehicles to the Coronavirus Task Force

April 29, 2020

MTN has proven to be a dependable partner in the fight against COVID-19 in Uganda. In a continuous effort to help defeat the pandemic, the telecom company has recently handed over three (3) brand new Nissan pickups to the President, the Prime Minister, and the COVID-19 task force, in order to ease transport issues.