Sanjeev Tiwari Presents Hilton Garden Inn Kampala: A 96 Rooms Functional Business Hotel

Sanjeev Tiwari, General Manager of Hilton Garden Inn in Kampala, presents the hotel.

“We are a business hotel. We offer 96 rooms in four different categories: king, queen, twin, and PWD (persons with disabilities). This is the only hotel in the country which meets all the requirements set for a PWD room. For example, we have a panic button, a pull cord, a vibrating pillow, in addition to the basic requirements like the bed height, grab bars for the toilets, anti-skid flooring, the lower height of wardrobe hangers. In terms of technology and new things which have come up in the market, we really have state of the art facilities. In terms of other amenities, we have an outdoor swimming pool and a gym. Hilton Garden Inn requires a guest laundry facility especially for our long-term guests who would like to do their own laundry. We are a functional hotel and we offer value for money to our guests. More than anything else, we want to give 100% guest satisfaction. We are currently at 90% plus guest satisfaction index and in six months’ time we want to achieve 95%. 100% satisfaction is our midterm and continuing target into the long term”, says Sanjeev Tiwari.

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