Nigeria Is a Very Hospitable Country – says Claudine Roth, GM of Loft Fahrenheit

“I think the hospitality culture is definitely growing in West Africa. Every day it is growing a little bit more, you see it with the big international hotels that have come in, you see it with groups like Fahrenheit Hospitality that want to come and make it their own and build a brand that is home-grown but that has all of the planning and strategic knowledge of hospitality that you would maybe get with international brands,” says Claudine Roth, GM of Loft Fahrenheit.

“Being in Nigeria, it is a very hospitable country. Nigerians are very warm and friendly, they are hustlers and go getters and bringing that and refining that service culture is something that is really starting to pick up here. There are lots of restaurants, hospitals, banks etc. It is a hugely service driven country but there is a lack of quality service and definitely in the few months that I have been at the hotel and the few years that I have been in Nigeria, I have seen a difference.”