Charting Success: Karen Nyenga’s Journey as Fine & Country Licensee in Zimbabwe

Karen Nyenga, CEO at Fine & Country Zimbabwe, provides insights into the establishment and origins of Fine & Country in the Zimbabwean real estate market.

“I am Karen Nyenga, the licensee of Fine & Country in Zimbabwe. Fine & Country is a global real estate company, and our journey in Zimbabwe began on October 1, 2015. From my personal perspective, starting as a sales agent elsewhere and transitioning to become a director and business owner was a significant leap, with its share of valuable lessons. The process was thorough, and I underwent the necessary steps, gaining a comprehensive understanding of the real estate industry over the years. Our growth has been commendable, although the initial years were challenging, entering a market with established agencies and pre-existing expectations. Building trust was crucial, given the magnitude of real estate transactions and the inherent skepticism when a new player enters the scene. A substantial part of our journey involved building a competent agent base. It was essential to hire individuals who not only represented the brand effectively but also upheld the same service standards I aimed for as the owner. Ultimately, our focus is on providing exceptional service to our clients. Initially, our portfolio primarily comprised property management, starting with 8 properties and reaching 50 by the second year, encompassing both residential and commercial spaces. Sales listings gained momentum around the fourth and fifth years, contributing to our current management of approximately 130 properties, including residential, commercial, and complexes”, says Karen Nyenga.

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