IPMC Provides an Innovative Video Conferencing Solution to TSL
IPMC Ghana Customer Case Study: smart technology investments improve communication and productivity while reducing costs.
About IPMC: IPMC provides dynamic solutions to the growing IT infrastructure across West Africa. With a workforce of over 600 employees and presence in 19 locations, IPMC is constantly branching out to cater to the increasing IT services demand. In the region itself, it has been able to fuel over 8,000 businesses with support from over 50 global suppliers. For more information about TSL products and services, visit the website at: www.ipmcghana.com.
About TSL: Trustee Services Limited (TSL) provides company secretarial, trustees and custodial services and undertakes legal due diligence audits for local and international corporations in all sectors of the economy. For more information about TSL products and services, visit the website at: www.trusteeserviceslimited.com.
Business Situation: For TSL, a professional company secretarial firm which often works on major projects involving wide range of parties and institutions and supports customers across the world, agile communication is essential. TSL needed a better way to connect to its partners and clients, locally and internationally, and also to encourage better company-wide communication, especially for the mobile staff.
Solution: IPMC provided an end to end all-in-one HD Video Conferencing Solution – Huawei TE30 – to TSL. TSL took advantage of this video conferencing solution which provides their employees with internet-based collaboration tools that could be accessed regardless of any location or device.
We recognized right away that TSL needed a single unified communications service that employees could access from anywhere and from any device, says John Ofori Nsiah, Solution Expert (Unified Communication) at IPMC.
Benefits: Improved Collaboration and Reduced Meeting Costs.
By moving to Huawei Video Conferencing Solution from IPMC, TSL continues to experience a number of benefits, including the following:
Increased Productivity
Now that employees can schedule and run meetings more efficiently, communicate with their partners and clients within Ghana or any part of the world, join meetings using the voice dial with their PC, laptop, smartphone or tablet, they are able to get more done, from more places. “From the time that we rolled out Huawei Video Conferencing Solution across the company, we have consistently taken on more projetcs, without significantly expanding the size of our workforce”, says Kwame.
Stronger Employee Engagement and Reduced Meeting Costs
Employees at every level of the company are using Huawei Video Conferencing Solution as a way to strengthen teams though more frequent and more personalized interaction. “Because people can meet online with minimal effort, and the experience is so familiar and intuitive, they connect to solve problems in a more agile way”, says Kwame. “Across the board, our people are more energized to work together to move the business forward. The difference is obvious to me when the executive team meets via video conference from any device and any location. It’s a fantastic feeling”.