Leading IT Consulting in Ghana: How Panoramic Synergy Enterprises Is Driving Digital Transformation

Panoramic Synergy Enterprises (PSE), founded by Adeyinka Olatunji and Dr. Orlando, is a leading IT consulting and Governance, Risk and Compliance (GRC) firm operating across Nigeria, Ghana, and Kenya, with plans to expand into other African markets. Established initially in the UK, the company shifted its focus to Africa to address the region’s pressing need for better technology implementation, IT governance, and regulatory compliance.

PSE’s services encompass cloud solutions (including AWS and Microsoft Azure), cybersecurity, data protection, and ISO certifications such as ISO 27001 for information security and ISO 45001 for occupational health and safety. As a certified Odoo partner in Nigeria and Zoho partner in Ghana, the company delivers integrated ERP and CRM solutions, ensuring clients achieve seamless digital transformation and operational efficiency.

With over 25 years of technical expertise, Adeyinka Olatunji emphasizes combining the technical and documentation sides of IT through a panoramic approach—viewing organizations holistically and building synergy across departments. This philosophy underpins the company’s success and name: Panoramic Synergy Enterprises, meaning a comprehensive, unified view of technology and governance.

PSE’s unique selling proposition lies in its blend of technical depth, regulatory insight, and commitment to Governance, Risk and Compliance excellence. The company’s goal is to become Africa’s leading provider of GRC services and IT compliance solutions by 2030, ensuring that when businesses think of GRC in Africa, PSE is the first name that comes to mind.

The company maintains a strong reputation for customer service, continuous staff training, and an emphasis on reputation over profit—an approach that has helped it secure high-profile clients such as ADB, Bank of Africa, Apotica, BCM, and Nezo Oilfields. In Ghana, PSE is working with the Ghana Insurers Association (GIA) and other industry regulators to promote ISO awareness and strengthen compliance enforcement.

Looking forward, Panoramic Synergy Enterprises is investing heavily in artificial intelligence (AI), automation, and AI-driven GRC solutions. The company aims to enhance cybersecurity, enterprise architecture, and data compliance frameworks while helping clients fully utilize their cloud and software tools such as Odoo, Zoho, Microsoft 365, and AWS to drive measurable business results.

Through its digital advisory services, professional IT consulting, and commitment to sustainable growth, PSE is empowering businesses across West Africa to reach global standards in technology, compliance, and innovation.

Can you share the founding story, your core services, strategic vision, leadership approach, and current focus or plans for expansion?

I believe it was around 2013 or thereabouts. Some time ago, my very good friend, Dr. Orlando, and I were discussing IT in Nigeria. Our main focus at the time was on implementation, especially how IT solutions could be effectively deployed. While we were talking about it, we noticed that many companies, even when cloud solutions weren’t popular, had on-premises solutions. However, they were not utilising these solutions to their fullest potential.

For example, a company might have a server capable of handling four or five different functions but use it for only one. Back then, and even now to some extent, many of these systems were not properly planned for. So, we started thinking: how do people manage this better in other countries? How do they implement IT solutions effectively?

This led us to consider the concept of GRC—Governance, Risk, and Compliance. This framework ensures companies follow industry standards, manage risks appropriately, and comply with government and industry regulations.

At that point, I proposed that instead of fully implementing IT solutions, we should integrate both the technical and documentation aspects into our framework.

We understood that not every organisation would adopt both components; some preferred just the technical side. But our view was that, if you want to achieve successful technology adoption, innovation, or digital transformation, it’s best to combine both.

But we believed that for any successful technology initiative, whether it is innovation or digital transformation, these two elements should go hand in hand. Together, they help ensure organisations can better protect themselves, comply with necessary regulations, and adhere to established standards.

For each role, such as IT and HR, we identify specific requirements. We consolidate these elements into a comprehensive package to present to our clients, which has contributed to our growth.

The idea behind the name came from the concept of synergy, working together as one team. The term “panoramic” signifies a comprehensive view of your organisation.

When we come into an organisation, we take a complete view of all its departments, then integrate and collaborate closely with them to drive progress across every area. That’s how the name Panoramic Synergy Enterprise came about. While the full name is lengthy, we shortened it to PSE, keeping the original intention intact. Our solutions address both the technical and documentation aspects of your operations, forming the framework we established at the outset.

Was the company initially founded in Nigeria, or did it begin operations in the UK?

The company actually started in the UK. That’s where we came up with the name and registered it. Initially, we planned to operate from there, but along the way, we decided to focus more on Africa.

When you travel abroad, there is often that desire to give back to your home country. I used to travel to Nigeria two or three times a year, and each visit came with a sense of frustration regarding technology and standards that have long existed, yet were not effectively implemented. Recognising the gap in the market, we decided to shift our focus. Instead of concentrating on the UK, we registered our name in Nigeria and aimed to grow our business there and across Africa. Once established, we planned to return to the UK eventually and build on that foundation, but at that time, Nigeria was where the real need and opportunity were.

Could you give us an overview of the services you offer, since that wasn’t covered earlier?

Our core offering is IT solutions, including cloud adoption with Azure and AWS as our main platforms. If you want to build software, we ensure compliance with ISO certifications and Governance, Risk, and Compliance (GRC) standards. For instance, if a client wants to start processing payments, they must comply with PCI DSS requirements. We guide them through that certification process, ensuring every box is checked. If regulations require specific data encryption standards, we verify that compliance before certification is granted.

We also handle data-related certifications, including ISO standards such as ISO 27001 for information security.

We are actively promoting AI solutions and are proud to be partners with Odoo, a leading CRM and ERP software provider. We are recognised as one of the major partners for Odoo in Nigeria.

We are also partners with Zoho and are actively promoting their solutions across various industries in Ghana. As we speak, our business development team is in Tarkwa, conducting a gap analysis for a mining company, ahead of implementing the Zoho ERP solution to enhance their operations.

What is your unique selling proposition — what sets your company apart within Nigeria, Ghana, and the broader West African market?

I always say our biggest strength is our technical expertise. My co-founder and I have over 20 years of experience each — in my case, about 25 years, dating back to before 2000. We have worked across a wide range of industries, from small businesses to major banks, and even global firms like MasterCard. That depth of experience has been a key factor in shaping how we operate and the value we deliver.

When we started hiring, one of our top priorities was ensuring that the knowledge we have gained is passed down to every member of our team. It is essential for our employees to carry out implementations and audits, as we cannot do everything ourselves. While we can participate, our focus should be on the bigger picture.

To maintain expertise across the organisation, we conduct training sessions almost every other weekend, covering emerging technologies and industry developments. We also send staff to major training programs and then share what they have learned with the entire team. This ensures everyone stays current with industry trends and developments.

We want to avoid situations where clients inform us about technologies that are central to our industry. Therefore, it is essential for us to continually upgrade our knowledge. We should never be in a position where clients discuss topics we are not familiar with. For example, if there is a new version of an ISO certification, we stay informed and update ourselves accordingly, even before clients ask. That constant upgrading of knowledge is a core part of our technical expertise.

Our customer service is exceptional, and I believe there are no negative comments about our representatives. We understand that every company wants to make money, but for us, reputation comes first. Personally, I would rather take a financial loss if it means making a customer happy. Maintaining a strong reputation is crucial; the money will always follow. When you treat people right, they tell others about it, and that trust brings even more clients your way. That is what we stand for.

Can you share the current vision for the company and what it aims to achieve going forward?

Our goal is to provide world-class business advice and professional IT services that help organisations get real value from their technology investments. As I mentioned earlier, many companies pay for tools or systems but only use a small fraction of their capabilities. Take Microsoft 365, for example, it comes with a wide range of applications, yet some users only utilise Outlook for email and Word for documents. The same applies to platforms like Odoo or Zoho Workbooks.

What we aim to do is help clients fully leverage these tools, unlocking their full potential and maximising return on investment.

Our advisory and professional services ensure that implementations are executed effectively. The primary goal is to help organisations achieve their business objectives. As I mentioned earlier with our Panoramic Synergy concept, we take time to understand the full picture of a client’s operations. For instance, if you bring us in to implement an HR solution or application, we will ensure that the solution works flawlessly. But we will also take the opportunity to explore how other parts of your business could benefit from integrated solutions.

Before we enter your organisation, we make an effort to understand your goals and what you hope to achieve. We do not just ask, ‘What software do you want to buy?’ We ask, ‘What are you trying to achieve?’ That is how we make sure you get full value from your investment, in the most cost-effective way. It is always a win-win partnership.

You have established a presence in Nigeria and Ghana, positioning the company within West Africa. Are there any expansion plans beyond the region, and if so, what do they look like?

Yes, we have expansion plans. From the start, our goal has always been to build a world-class organisation. Initially, we chose to begin in Nigeria instead of the UK. From there, we expanded into Ghana, and we currently have operations in Kenya, with plans to explore other locations, including Côte d’Ivoire. However, this expansion requires funding, and each year we evaluate whether we are ready to move forward or should focus on our existing operations. Since we began in Kenya this year, further expansion may occur next year or the year after.

Our priority is to solidify our presence where we currently operate. Once we achieve our goals and establish a strong reputation, we can consider conducting market research in new countries. Once we have achieved our goals in a country, our name is recognised, clients are coming in, we are hiring more staff, we can consider conducting market research in new countries. If we find that a strong local player already exists, we may hold off and prioritise regions where our impact will be most meaningful. It is all about sustainable, strategic growth rather than expansion for its own sake.

There is a scene in The Social Network that really stuck with me; it is a business strategy I admire. When Facebook wanted to expand to another university, one particular school declined their entry. So, instead of forcing their way in, they focused on all the surrounding schools. Eventually, everyone in those neighbouring schools started talking about Facebook. Students at the first school began hearing about it from their friends, and suddenly, they were the only ones not part of the conversation. What happened next? That same school ended up reaching out, asking Facebook to come in.
That is a strategy I really admire and one we can learn from. For us, the goal is similar: to build our presence across African countries where we are truly needed. As our name grows and people begin to talk about the work we are doing, others will naturally invite us in. When that happens, we would not have to chase opportunities; the opportunities will come to us. Once we have established ourselves across Africa, we will be positioned to expand globally.

From your perspective, what are the key trends, opportunities, and challenges currently shaping the industry?

The current trend in the industry is artificial intelligence. Automation is becoming prevalent across all sectors, including driving. We are particularly focused on AI as it continues to evolve. However, there are aspects of our work that I cannot discuss yet, as we are developing a product intended for both companies and individuals within the AI space. Since this is still in progress, I prefer not to disclose details to avoid potential competition before our product is launched.

We are also investing in automated GRC solutions, many of which will incorporate AI at the backend to enhance efficiency and compliance. Cybersecurity is another key area; we are actively expanding our capabilities there to meet growing demand.

Enterprise architecture is already underway, and we remain committed to staying current with emerging technologies. As new innovations arise, we continuously evaluate and integrate them into our offerings.

Beyond that, we will continue building on our core IT solutions — Zoho, Odoo, AWS, and Azure — to ensure our clients have access to the best technologies available as we move forward.

What is your short- to medium-term vision for PSE—say, between now and 2030? Where would you like to see the company by then?

Currently, we are among the top providers of GRC services in the regions where we operate. While we are not yet established in all African countries, our goal is to become the leading GRC provider. We want PSE to be the first name that comes to mind when anyone thinks of GRC or IT solutions. That is why we have placed strong emphasis on our visibility and search presence. We aim to ensure that our name ranks at the top of search results for relevant keywords, whether someone is looking for IT solutions or GRC services. We strive to be the first choice in our field.

Yes, we want to strengthen our digital presence through Search Engine Optimisation (SEO) and other visibility efforts, but more importantly, we want our work to speak for itself. The quality of our services and the results we deliver should naturally reflect our reputation. By 2030, we aim to be the leading provider of GRC services and comprehensive IT solutions. When organisations think of governance, risk, and compliance expertise, PSE should be their first choice.

Tell us about your operations in the Ghana market. What services are you offering there, and what projects are you currently working on?

PSE began operations in Ghana about three years ago, and it has been an exciting journey so far. Over this period, we have collaborated with numerous companies across various sectors, including IT, insurance, mining, and construction. The experience has been positive, and we are actively exploring new markets to demonstrate our capabilities in IT consulting and GRC solutions.
While we have encountered other players in the market, we view them as no threat, as we possess strong technical expertise and a capable business development team. We understand our value and the knowledge we deliver. Our focus remains on reaching new markets and showcasing what we offer to Ghanaian organisations.

Could you highlight some of your flagship projects? Just mention a few to give us a clearer idea of what you’ve been working on.

In the IT industry, we have worked with Apotica, where we successfully implemented ISO 27001 standards to strengthen their information security framework. Within the mining sector, we partnered with BCM to deliver ISO 45001 certification, which is an occupational health and safety management System. We are also currently working on a project in Tarkwa with Nezo Oilfields and Supplies Limited. In the banking sector, we have completed several implementations for clients such as ADB and Bank of Africa, focusing on ISO standards.

What specific challenges have you faced operating within the Ghanaian market?

One of the key challenges we’ve observed is the weak enforcement of ISO standards by regulatory bodies. Many companies recognise the need for these standards, but the lack of enforcement leads them to feel complacent, especially since they are performing well in their businesses.

To address this, we are working to build partnerships with regulators. For instance, in the insurance sector, we are engaging with the Ghana Insurers Association (GIA) to help promote ISO awareness among member companies. We are also working to establish similar partnerships with FinTech associations, so we can reach their member organisations directly.
We believe this challenge can be mitigated through stronger collaboration with industry associations and regulators.

As a final question, what’s your short-term vision for PSE Ghana over the next two to three years? What key milestones would you like to achieve?

Over the next two to three years, our goal is to expand our influence across emerging industries in Ghana, particularly in insurance, construction, and other key sectors. We want PSE to be the first name that comes to mind when organisations think of GRC or IT solutions.
To achieve this, we plan to form strategic partnerships with regulatory bodies to facilitate easier access to individual companies. Our goal is to be recognised as one of the top five cybersecurity companies in Ghana within this timeframe.