Interviews

imported 2024-03-17 17:43:07

GuardNow Security Group Leads the Way in Corporate Protection Services Across Kenya

This exclusive interview with Dr. Peter Mwangi, Founder and CEO of GuardNow Security Group, provides an in-depth look into one of the most dynamic and visionary private security companies in Kenya. Based in Nairobi, GuardNow Security has quickly grown into a leading player in the security services industry in Kenya, delivering corporate security solutions to a wide range of clients including Naivas supermarket chain, international schools, hospitals, churches, residential estates, and commercial properties.

The company offers comprehensive and customized private security services, including manned guarding, CCTV surveillance, K9 dog services, fire safety services, ambulance response, and personnel training. What sets GuardNow apart from other security firms in Nairobi is its unwavering commitment to client satisfaction, immediate responsiveness, and strict adherence to Standard Operating Procedures (SOPs) tailored to each client’s unique needs.

Dr. Mwangi emphasizes a hands-on leadership style, where he personally engages with both clients and staff to ensure service excellence. This level of dedication is rare in the private protection sector in Kenya, where GuardNow positions itself as a reliable and professional partner.

With extensive international exposure, Dr. Mwangi is driving the firm towards integrating advanced security technologies like remote surveillance, real-time CCTV monitoring, and digital visitor management systems. Inspired by innovations in South Africa, he aims to make GuardNow a pioneer in technology-driven security solutions in Kenya and East Africa.

Looking ahead, the company has set its sights on expanding into East and Central Africa, offering world-class private security services that align with international standards. GuardNow is open to strategic partnerships with individuals who bring not just capital, but also military or intelligence backgrounds, global experience, and long-term commitment to transforming the security industry in Africa.

Dr. Mwangi’s leadership philosophy is anchored in discipline, vision, accountability, and a refusal to compromise on service quality. He has grown the company organically from 5 to over 160 employees since 2018 without external loans, and he believes that the spirit and integrity of the founder must be deeply embedded in the company’s DNA.

Inside Geoffrey Gitau and Co: Leading Audit and Accounting Firm Powering SMEs in Kenya

In this in-depth interview, Geoffrey Gitau, the founder of Geoffrey Gitau and Co., shares the inspiring journey of building a leading auditing and accounting firm in Nairobi, Kenya. From humble beginnings as an audit assistant, Geoffrey Gitau launched his practice in 2011 with a single client, scaling it to over 200 audit clients by year eleven. His firm has become a trusted name in auditing, accounting, and tax services in Kenya, particularly for SMEs and non-resident companies establishing operations in the country.

The firm stands out for its value-added audit approach, notably through its use of the management letter, which offers critical business insights beyond standard financial reporting. Gitau emphasizes the importance of this tool in enhancing business processes and compliance. His team, composed of professionals registered with the Institute of Certified Public Accountants of Kenya (ICPAK), also conducts quarterly internal training to uphold standards of excellence.

A major focus of the firm’s growth has been outsourced accounting services, designed for foreign companies, startups, and SMEs in Kenya. These services include statutory compliance, management accounts, and tax advisory—especially valuable in Kenya’s dynamic regulatory environment. The firm’s one-stop-shop model bundles these services with business formation, immigration services, company secretarial support, and legal advisory, coordinated via trusted associates.

The firm is embracing audit automation and AI in auditing, implementing advanced tools like Caseware and Toolbar—AI-enabled software that streamlines audit processes such as fieldwork, data sampling, and financial analysis. This allows the team to shift from manual tasks to higher-value advisory services.

Geoffrey Gitau and Co. is currently transitioning into a Limited Liability Partnership (LLP), a strategic move to promote internal ownership and long-term sustainability. The firm is also expanding its digital footprint through a dedicated digital marketing strategy, boosting online visibility to attract foreign direct investors, particularly those searching for auditing firms in Kenya, tax compliance support, or accounting firms in Nairobi.

Looking ahead, Gitau’s strategic priorities include sector diversification into agriculture, fintech, and microfinance, along with plans for regional expansion into Uganda, Tanzania, and Somalia. The firm also seeks to scale its business process outsourcing (BPO) arm, already servicing clients in the United States and Dubai. This segment presents strong potential given the high costs of financial services in those regions and Kenya’s growing reputation as a hub for affordable outsourced accounting solutions.

Through a focus on professional excellence, AI-enabled audit tools, client-centric service, and sustainable growth, Geoffrey Gitau and Co. is helping shape the future of financial compliance, auditing, and advisory services in Kenya and East Africa.

Ashif Kassam on RSM Eastern Africa’s Role in ESG, SME Advisory, and Audit Innovation Across East Africa

In this exclusive interview with Ashif Kassam, Executive Chairman of RSM Eastern Africa LLP, he outlines the firm’s strategic initiatives aimed at reinforcing its position as a leading provider of audit and advisory services in East Africa. As part of the global RSM audit network, the firm is aligning its operations with international standards through the RSM Africa Regional Council, chaired by Kassam. The council ensures uniform delivery of quality services across over 15 African countries, reinforcing RSM’s growing footprint in Sub-Saharan Africa.

A major area of focus is the integration of technology in audit services, particularly data analytics to enhance complex audits and deliver critical insights. RSM is also prioritizing Environmental, Social, and Governance (ESG) advisory services by investing in global and regional ESG teams, including a free ESG self-assessment tool for clients. The firm also supports SMEs in East Africa with transaction advisory services, helping family-owned businesses with succession planning, ownership transitions, and growth strategies.

Kassam highlights how professional services in Kenya must differentiate on values like care, collaboration, and cultural fit, as well as trust, to ensure client retention and service quality in a crowded market of over 2,500 auditors. For RSM, most growth is referral-based, underlining its commitment to high-quality client relationships rather than mass marketing.

The firm also contributes to economic development by working with key organizations such as Kenya Private Sector Alliance (KEPSA) and the Kenya Association of Manufacturers (KAM). Its publication, Doing Business in Kenya, remains one of the most comprehensive guides for foreign investors, along with similar resources for Uganda and Tanzania.

RSM sees immense opportunity in intra-African trade, especially through the African Continental Free Trade Agreement (AfCFTA), which is already creating shifts in manufacturing, agriculture, and agro-processing. Kassam urges international investors to view Kenya’s economic fundamentals such as investments in universal healthcare, education, and housing as strong indicators of growth despite isolated incidents covered in the media.

On a personal note, Kassam shares his commitment to Islamic philanthropy, particularly through the Aga Khan Development Network (AKDN), which supports initiatives in education, healthcare, and cultural restoration across East Africa. He highlights the Aga Khan University Hospital as a model for integrated medical education and service delivery.

In closing, this interview underscores RSM’s regional leadership in offering ESG services, SME consulting, and data-driven audit solutions solidifying its role as one of the top audit firms in Africa while promoting ethical leadership, innovation, and long-term economic transformation.

Bridging the Digital Divide: Farouk Ramji Speaks About How Mawingu Is Connecting Rural Kenya and Tanzania

In this exclusive interview, Farouk Ramji, CEO of Mawingu, a leading internet service provider in Kenya, outlines the company’s strategic growth across East Africa, with a strong focus on affordable internet in rural Kenya and Tanzania. Over the past four years, Mawingu has built a financially viable and scalable ISP business model—anchored in strong gross margins, profitability, and operational discipline—making it one of the most promising ISPs in Kenya and Africa connectivity pioneers.

The company’s journey from a venture capital-backed startup to a multi-country operator has been marked by an ambitious shift towards attracting long-term infrastructure investors and private equity in Africa. Ramji discusses Mawingu’s acquisition in Tanzania, its disciplined M&A strategy, and how the brand offers a unique blend of profit and purpose in the African digital infrastructure investment space.

The vision is bold: to connect one million Africans by 2028, using sustainable and smart investment strategies tailored for markets like Kenya, Tanzania, Uganda, and Burundi. Instead of spreading thin, Mawingu aims to solidify operations in two or three key countries and replicate success through franchise models or an “ISP-in-a-box” approach—enabling accelerated pan-African expansion.

A core part of Mawingu’s impact strategy includes community-based internet connectivity. Ramji highlights the company’s 24/7 network operations center, in-house technical teams, and localized customer support, including Somali-speaking agents to serve marginalized regions such as Mandera. The company’s non-profit arm, Mawingu Foundation, supports schools and community hubs with subsidized internet—building a bridge between digital inclusion and economic empowerment.

Ramji also emphasizes how increasing internet penetration in Africa—particularly in underserved communities—can directly boost GDP, citing World Bank statistics that link a 10% rise in connectivity to a 1.38% increase in GDP. By maintaining this focus, Mawingu not only builds a business but also delivers measurable socioeconomic returns.

Looking ahead, Mawingu plans to grow fivefold in the next three years, increasing subscriber numbers, revenue, and regional reach. The interview concludes with a strong message to global investors: despite past hesitations, the African internet market presents massive untapped potential. With only 1 million of 12 million Kenyan homes connected and just 300,000 out of 14 million Tanzanian homes online, the size of the opportunity is enormous.

Kibo Africa’s Expansion Plan: Durable Motorcycles, Local Manufacturing, and Electric Innovation

In this interview, Peter Schokker shares his vision and strategic direction for Kibo Africa, a motorcycle manufacturer based in Kenya. He emphasizes quality, customer focus, rugged utility bikes built for African terrain, and growing partnerships to enhance customer value. Kibo has expanded its dealer and service network across Kenya and East Africa and is collaborating with financing partners to make its motorcycles more accessible to SMEs and Boda-Boda riders.

A key part of Kibo’s roadmap includes the phased introduction of electric motorcycles, with a strong focus on preserving the brand’s values of reliability, endurance, and suitability for difficult terrain. Schokker also outlines regional expansion plans, including Uganda, Tanzania, South Sudan, DRC, and Ghana. Efforts are underway to strengthen local manufacturing, improve operational efficiency, and develop new service models to enhance customer experience.

Kibo’s motorcycles are used for a variety of purposes: by government agencies, SMEs, adventure riders, farmers, and logistics companies. The interview concludes with Schokker’s personal motivation—building a business that empowers people economically and working as a team to create impact.

How Kingsway Tyres Is Tackling Cheap Imports and Leading Kenya’s Tyre Recycling Revolution

In this in-depth interview, Manish Shah, Chairman of Kingsway Tyres, discusses how the company is adapting its market leadership strategy in Kenya’s rapidly evolving and highly price-sensitive tyre market. Amid increasing pressure from low-cost Chinese tyre imports and global trade shifts, Kingsway has pivoted from a purely product-focused business model to a service-oriented approach, prioritizing tyre safety, driver security, and customer experience.

To stay ahead in the Kenya tyre industry, Kingsway has taken proactive steps in tyre recycling. The company pioneered green tyre disposal in Kenya, establishing a plant that converts used tyres into oil for industrial furnaces. With a second recycling facility opening in Eldorado, Kingsway strengthens its position as a leader in sustainable tyre solutions in East Africa.

Beyond the automotive sector, the Kingsway Group is expanding into real estate development near diplomatic zones in Nairobi, especially in response to the expected influx of staff to the UN headquarters and foreign embassies. They are also active in Kenya’s hospitality sector, investing in Masai Mara eco-camps, Mount Kenya resorts, and coastal hotels, along with launching restaurant brands in Nairobi to support their hospitality and tourism strategy.

Shah also highlights the group’s commitment to developing infrastructure for foreign direct investment (FDI) within Kenya’s Special Economic Zones (SEZs). The SEZ projects include logistics centres, manufacturing hubs, and facilities to support international companies entering the East and Central African markets. These developments offer attractive features such as 10-year tax incentives, currency flexibility, and access to regional markets of over 500 million people.

The SEZ initiative is also fostering ICT sector growth in Kenya, particularly in call centre development, postgraduate education in computing, and the export of tech talent across Africa and the Middle East. Kingsway’s long-standing track record in commercial real estate development in Kenya, including industrial buildings, shopping malls, and hotels, provides a strong foundation for these efforts.

Manish Shah ends with a clear message to international investors: Kenya offers political stability, economic resilience, and a unique gateway to scale across sub-Saharan Africa, making it an ideal base for regional logistics, manufacturing, and ICT operations.

How Ariya Finergy Is Powering Africa’s Industry with Stable, Clean Energy Solutions

This interview with Jenny Fletcher, CEO of Ariya Finergy, offers a comprehensive look into the company’s mission and operations across East Africa. Founded in 2016, Ariya Finergy provides clean, renewable energy solutions, including solar installations, battery storage, and power stabilization systems tailored for commercial and industrial clients.

With over 65 systems built, the company has deployed 24 MWp of solar and 15 MWh of battery storage, making it a regional leader in power reliability. The firm differentiates itself by offering a proprietary energy management system that integrates solar, grid, batteries, and generators for uninterrupted power—a crucial asset in markets with unstable electricity like Uganda and Tanzania.

Their clients, such as Gentex, have experienced up to 30% increases in productivity and near-zero reliance on generators, even during 13-hour power outages. The company is eyeing expansion into Zambia, Zimbabwe, DRC, Somalia, and beyond, but faces challenges such as access to capital and the need for market education.

The interview highlights Ariya’s vision of transforming Africa’s industrial power landscape by enabling stable energy for production and operational efficiency.

Transforming Healthcare Access in Kenya: How Checkups Cova Is Making Healthcare Affordable Across Kenya Through AI and Microloans

This in-depth interview with Renee Ngamau, Co-Founder and President, and Dr. Moka Lantum, Co-Founder and CEO of Checkups Cova, explores how the company is disrupting the Kenyan healthcare sector through an innovative hybrid healthcare delivery model that combines telemedicine, mobile clinics, and AI-driven healthcare financing.

Checkups Cova has successfully pivoted from a direct-to-consumer model to a strategic enterprise partnership approach, especially with banks and microfinance institutions. Their core innovation lies in providing medical credit solutions that enable patients to access healthcare without upfront payment, targeting the uninsured and underinsured populations in Kenya and across East Africa.

A major highlight of the conversation is the use of artificial intelligence in healthcare to accelerate microloan approvals, enhance operational efficiency, and reduce healthcare delivery costs. The team emphasizes their mission to improve healthcare accessibility in remote areas, such as Turkana, and cites coverage in 23 Kenyan counties, including Nairobi, Kiambu, Meru, Nyeri, and Mombasa, among others.

Renee explains how their home-based care model helps reduce outpatient waiting times, cut costs, and offer healthcare at the workplace or at the patient’s home. This model is inclusive—serving everyone from diaspora families arranging care for loved ones, to small-scale traders and farmers who can’t afford to leave work.

On the financing side, Dr. Lantum compares traditional bank models with telecom competitors like Safaricom, noting the urgency for banks to adopt more agile, digitally enabled health finance models before telecom-led microfinance systems dominate the space.

The company’s technology roadmap includes building AI-enabled backend platforms, supporting cross-border payments, and scaling operations via smart contracts and franchise-like partnerships in new markets, including South Sudan.

The interview also highlights ongoing fundraising efforts, a strategic partnership with a coastal Kenyan county for chronic disease management, and their broader push for public-private partnerships in healthcare under the Social Health Insurance Fund.

Kenneth Mbae on How Centum Real Estate is Transforming East Africa with Smart, Green Cities

The interview with Kenneth Mbae, Managing Director of Centum Real Estate, provides an in-depth look at how the company is shaping the future of real estate in East Africa through innovative, large-scale, mixed-use developments. With over 57 years of experience in the sector, Centum has positioned itself as a leading real estate developer in Kenya, Uganda, and across the region, committed to delivering sustainable, lifestyle-oriented housing and commercial infrastructure.

Centum Real Estate focuses on building model cities that integrate residential homes, commercial spaces, industrial hubs, and green infrastructure. Their developments are anchored in areas experiencing rapid urban growth, guided by demographic and infrastructural data. A hallmark of their strategy is the creation of affordable luxury homes and IFC Edge-certified green buildings that reduce energy and water consumption, lowering the total cost of homeownership.

From flagship projects like Two Rivers Mall in Nairobi, the region’s largest shopping mall, to Ping’o City at the coast and Balmarina Resort City on the shores of Lake Victoria, Centum is redefining urban living. These sustainable real estate developments feature townhouses, apartments, bungalows, and high-rise residential buildings, alongside offices, retail malls, and industrial parks.

Centum’s housing portfolio caters to three main segments:

Affordable homes (USD 20,000–100,000), including projects like Mzizi, Cascadia, and Roft,

Mid-market homes (USD 100,000–200,000),

High-end housing (above USD 200,000) in prime locations across Nairobi, Vipingo, and Uganda.

The company also offers serviced plots within master-planned communities, appealing to real estate investors in East Africa who want flexibility with infrastructure-ready land.

A major competitive advantage for Centum is its ability to combine cost-effective construction with bankable, high-quality products in strategic urban locations. Through financial partnerships, the company facilitates access to mortgage financing, supports off-plan buyers, and reduces project cycles using modern construction technologies.

Looking ahead, Centum Real Estate plans to expand into other African markets, including Tanzania, the Democratic Republic of Congo, and Ethiopia, in response to a growing regional housing deficit. With an annual shortfall of over 200,000 units in Kenya alone, Centum is uniquely positioned to deliver investment-ready, scalable housing solutions.

Kenneth Mbae emphasizes the importance of green, sustainable urban developments and calls on real estate investors to seize the vast untapped opportunities in the region. With high rental yields in Nairobi, rising demand, and strong fundamentals, East Africa offers one of the most attractive real estate landscapes globally.

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