Telecom & IT

imported 2024-03-17 17:43:09

Rajesh Chaplot on Leading CameoTechEdge Uganda: BPO and Call Center Solutions for Africa

In an insightful interview with Rajesh Chaplot, the CEO of CameoTechEdge Uganda, key discussions emerged about the challenges and opportunities within Africa’s BPO industry and the future of call center solutions. Rajesh delves into the company’s competitive advantage in the telecom industry, highlighting the importance of KYC services, digitization, and document warehousing solutions in improving customer service and operational efficiency. He also shares valuable insights on the evolving role of IVR technology, AI, and IT-enabled services in reshaping the industry, while addressing the impact of corruption and the need for workforce efficiency across the Central African market. Additionally, Rajesh reflects on the Indian business success in Africa, the economic dynamics of the continent, and the urgent need for leadership development to foster local empowerment.

Bridging the Digital Divide in Zimbabwe: Founder and CEO Arnold Chimambo Shares Zodsat’s Journey

In this exclusive interview, Arnold Chimambo, the visionary Founder and CEO of trailblazing internet service provider Zodsat, delves into the historical evolution of the company, from humble beginnings as a consultancy firm to its current status as a licensed and operational internet service provider with a transformative focus on connecting underserved areas in Zimbabwe.

Internet for Business in Tanzania: Vinayan Benedict Presents Leading Managed Service Provider Flashnet

Vinayan Benedict presents Flashnet, a company founded in 2011 with the goal to provide superior, reliable and effective Information Technology (IT) solutions across Tanzania. Its vision is to be a preferred and a wholesome IT solutions partner to SMB, SME and Enterprises. Flashnet is a licensed Internet Service Provider (ISP) providing customers with all their connectivity and productivity needs and the leading managed service provider in Tanzania.

Scroll to top
Close