imported 2024-03-17 17:43:07
Siaka Kone, CEO of AIGF (Agence Ivoirienne de Gestion des Fréquences Radioélectriques), talks about the competitiveness of the market in Côte d’Ivoire and explains the mission of AIGF.
There are about 21 million mobile users in the Ivorian market. The growth in the market last year was a bit more than 10%. Our growth was 300% so obviously we were the operator that benefited the most, considering our previous very low position in this market.
With a total population of approximately 30 million people, the oil state “is a very dynamic market,” Hassan Kabbani, the CEO of Zain KSA, told Marcopolis in an exclusive interview. “There is a very high level of mobile penetration, reaching more than 180%, and very high level of Smartphone penetration.” Such figures are rare in the emerging markets, but typical for the Gulf Arab oil states with its low population density, but huge distances between the different cities and villages.
Sultan Abdulaziz Al-Deghaither, Sr. Director of Network Engineering at Zain
Yes, it is the newest network. We are serving our customers with the latest technology provided by our partners. We are working with the biggest telecom service providers across the world, including Huawei, Nokia, Siemens and ZT. In addition, our fibre network is provided by Alcatel-Lucent, who have a very strong track record in that area.
Abdulmajid Mohammed Alrashoudi, Chief Customer Care Officer at Zain
Mainly, Saudi customers want good treatment, as do people anywhere in the world, and they also want a clear tariff plan. They want their needs to be attended very quickly. We are now trying to reduce our 36 hour resolution timeframe to almost 24 hours. Any kind of operation has issues from time to time obviously, we try to minimise them and to fast-track the solutions.
Hassan Kabbani, CEO of Zain KSA
The Saudi telecom market is a very dynamic market. Having worked myself in various countries throughout the region, I know that the Saudi market is also the most important market in the Middle East region.
Nedal Yusuf Alobidan, HR Operations Director at Zain Saudi Arabia
We are very keen to develop and maintain a high percentage of saudization. This is the general direction of Saudi Arabia and of Zain. The most important asset that Zain has is its people.
Yves Gauthier, CEO of Mobinil
“Mobinil was one of the first operators to enter the market at the same time as Vodafone. We have a long history in the mobile market in Egypt. We have tried to build our reputation on our services and our pricing. For two years we were ranked as ‘the best mobile network in the country’.”
Nongolougo Soro, CEO of SNDI (Société Nationale de Développement Informatique)
Nongolougo Soro gives an overview of SNDI (Société Nationale de Développement Informatique), explaining what the company does in terms of IT networks, tools and services. Mr Soro also talks about current and future projects, partnerships and challenges to be faced.
Abdul Ghani Ramadan, CEO of GreenN, gives his assessment of the telecom sector in Côte d’Ivoire and talks about the latest trends of the market. Mr Ramadan also gives an overview of the philosophy of the company.
