Africa Reports

List of all articles filed under “africa-reports” category.

Haiflow Ghana & Grohe Host: Designers, Architects & Developers Forum – Design Dynamics 2024

At Haiflow, we had an incredible experience hosting the Design Dynamics event on September 24th. The gathering at the Haiflow Ghana showroom brought together architects, designers, industry leaders, innovators, and decision-makers to explore the transformative power of Grohe’s design in the world of sanitary ware. We organize these events to foster strong relationships with our stakeholders and inspire meaningful connections within the industry.

Rajesh Chaplot on Leading CameoTechEdge Uganda: BPO and Call Center Solutions for Africa

In an insightful interview with Rajesh Chaplot, the CEO of CameoTechEdge Uganda, key discussions emerged about the challenges and opportunities within Africa’s BPO industry and the future of call center solutions. Rajesh delves into the company’s competitive advantage in the telecom industry, highlighting the importance of KYC services, digitization, and document warehousing solutions in improving customer service and operational efficiency. He also shares valuable insights on the evolving role of IVR technology, AI, and IT-enabled services in reshaping the industry, while addressing the impact of corruption and the need for workforce efficiency across the Central African market. Additionally, Rajesh reflects on the Indian business success in Africa, the economic dynamics of the continent, and the urgent need for leadership development to foster local empowerment.

Exclusive Interview: Shaileen Jiwa on Luxury Hospitality at Gem Forest Hotel Nairobi

In this exclusive interview, Shaileen Jiwa, the General Manager of Gem Forest Hotel in Nairobi, shares insights into the luxury hospitality industry and the unique aspects that make Gem Forest Hotel a standout destination. As the flagship MGallery hotel in Africa, the property combines elegant design, personalized experiences, and a deep commitment to storytelling. Shaileen discusses the evolving trends in Nairobi’s tourism, the hotel’s focus on corporate and leisure travelers, and her passion for creating memorable, one-of-a-kind guest experiences.

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