Marcopolis presents the Saudi Arabia Report focused on the investments, doing business, economy and other topics featuring interviews with key executives. The sectors under review in this issue are industry, real-estate, ICT, investments, banking sector, telecom sector and many more.
Amjad A. Hafez is CEO of Nournet.
Amjad A. Hafez, CEO of Nournet talks about Nournet being one of the leading companies in cloud services and also in managed IT services.
What do you see as the latest trends in the market? How are you responding to them?
The market trend is optimisation of costs. There are significant opportunities in outsourcing services rather than having in-house dedicated teams and infrastructure.
This will eventually replicate or reverse the model from Capex into Opex. For example, instead of a customer having a big team to run a DR disaster recovery setup, they can consider managed DR services. Companies such as Nournet can offer the customer end-to-end service. Subsequently, Nournet would build up a private or public cloud for the customer and manage the replication between the primary site and the DR site. The service would be offered on a simple utility monthly bill with guarantees. If the service is not delivered the customer can waive the service and not pay.
We see a lot of value in introducing solutions that help the customer optimise their running costs and deliver more value through the global trend of outsourcing. We are trying to be the strong, reliable, local partner to offer such services and push our customers from having basic services into higher value services even above the service spectrum we offer.